Last updated: 4 October 2026

1. Paperback and eBook Orders

Wonderful Books offers physical paperback books and digital eBooks. The delivery method depends on the edition selected.

Please review your cart before checkout to ensure you have chosen the correct format.

2. Delivery Locations and Charges

Paperback shipping is available to the destinations supported at checkout. Available shipping methods and charges are displayed after you enter your delivery address.

If no shipping option appears for your location, contact us before ordering. Free shipping applies only where expressly offered.

3. Processing and Delivery Estimates

Any processing or delivery estimates displayed on the product page, at checkout or in your order communications apply to your purchase.

Processing time is separate from carrier transit time. Delivery may be affected by weekends, public holidays, remote locations, customs checks or carrier disruptions.

For a delivery estimate before purchasing, contact us with your destination and the books you wish to order. If we become aware of a material fulfilment delay, we will contact you about available options.

4. Order Confirmation and Tracking

An order acknowledgement is sent to the email address provided at checkout.

Where tracking is available, tracking details will be supplied after dispatch. Some delivery services may not provide tracking.

5. Delivery Address

Please provide a complete and accurate delivery address. If you notice an error, contact us promptly. Changes may not be possible after dispatch.

Where a parcel is returned because of an incorrect address or failure to collect it, we will contact you about the available options and any applicable redelivery costs before arranging another shipment.

6. International Orders

Where international shipping is available, customs duties, import taxes or handling charges may apply. Unless expressly included at checkout, these charges are payable by the recipient under the destination country’s rules.

Customs processing may affect delivery estimates.

7. eBook Delivery

eBooks are delivered electronically using the method specified for the product or in the order communications. No physical parcel is sent for an eBook purchase.

Use a valid email address and check your inbox and spam folder for delivery instructions. Review the listed file format and device requirements before purchasing.

If access is missing or the supplied file does not work as described, contact us with your order details.

8. Missing, Damaged or Incorrect Deliveries

Contact us if your parcel is substantially overdue, arrives damaged or contains the wrong item. Include your order number and, where helpful, photographs of the item and packaging.

We will investigate and provide an appropriate resolution. Carrier delays or delivery problems do not remove your applicable consumer rights.

9. Contact

Email: sbarry.smith@wonderbookscompany.com
Phone: +61 491 338 343